Privacy Policy

General

At Lustraa Luxe (“we,” “our,” or “us”), we are committed to protecting the personal information you provide as a user (“you,” “your,” or “user”). By using our website, you agree to the collection, storage, and use of your personal information as described in this Privacy Policy.
We respect your privacy and value the trust you place in us. This policy explains the types of information we collect, how we gather and use it, who we may share it with, and the choices available to you regarding your personal data.
This Privacy Policy, together with our Terms of Use, governs your use of the Lustraa Luxe website. By accessing or using the Site, you confirm that you have read, understood, and agreed to this Privacy Policy.
Please note that while we take all reasonable measures to secure your data, no method of
transmission over the internet or electronic storage is completely secure. Although we strive to protect your information, we cannot guarantee absolute security.
If you do not agree with any part of this Privacy Policy, please refrain from using the website. We may update this Privacy Policy at any time, and continued use of the Site constitutes acceptance of such changes.

Information We Collect

To use our website for browsing, learning about our products, or making purchases and returns, you may need to create an account. During registration or use, we may collect personal information (“Personal Information”), which may include but is not limited to:
• Name
• Email address
• Payment information
• Business or personal address
• Contact number
• Shipping and billing addresses

How Information Is Collected

• Account Registration: Creating an account may require providing personal details and
choosing a username and password. Registration is optional but necessary to access certain features, such as newsletters or exclusive offers.
• IP Addresses and Clickstream Data: We may collect your IP address and clickstream
data, which includes pages you visit, time spent, browser type, referring page, and other
interaction details. This information helps us understand site usage, improve navigation,
and provide relevant content and advertisements.

Use and Disclosure of Personal Information

We do not sell your personal information. We may share information with trusted partners,
affiliates, or service providers for purposes such as:

  • Improving website functionality and user experience
  • Delivering personalized content and offers
  • Supporting marketing and business analytics
  • Personal information is securely stored and accessible only to authorized personnel bound by confidentiality obligations.


We may disclose personal information if legally required or necessary to:

  • Comply with legal obligations or court orders
  • Protect our rights, assets, or safety
  • Enforce our policies or agreements
  • Address claims that content on the Site infringes others’ rights
  • Aggregated, non-identifiable data may also be shared with business partners and advertisers to improve services and marketing strategies.

Cookies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and deliver tailored content or ads. Cookies are small text files stored on your device.
You may disable cookies through your browser settings, but some site features may not function properly if cookies are turned off.

Confidentiality and Security

We follow industry-standard practices to protect your personal information. Access is limited to authorized personnel only.
While we take all reasonable precautions, no system is entirely secure. In the event of an
unauthorized disclosure of your personal information, we will make reasonable efforts to notify you promptly, as required by law.

Updates to Privacy Policy

We may update or modify this Privacy Policy at any time. The version in effect at the time of data collection governs your information. By continuing to use the Site, you accept the updated Privacy Policy. If you do not agree, you should stop using the website.

Updates to Your Personal Information

You may request updates or corrections to your personal information at any time. You may also request that we stop using your data. We retain information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Contact Us

For any privacy concerns, questions, or requests regarding this Privacy Policy, please contact us:
Email: support@lustraaluxe.com
Phone: +91 93132 52500
Address: 411, Lustraa luxe , radhika optima , yamuna chowk , motavaracha , surat , gujrat , india.